ALL STAFF JOB DESCRIPTION
The Parkfoot site is open 24 hours a day, 365 days a year, it doesn’t close. Although each member of staff has a specific job description and number of hours, as a team we all need to be very flexible about cover, extra hours in busy periods and sometimes taking on jobs outside of our job description but within our capabilities. All staff need to be willing to do the job that needs doing whatever it may be.
Customers remain our number one priority. All staff at all times need to be respectful, helpful and polite to all customers. All staff need to strive to serve customers efficiently, safely and pleasantly.
We are a team and a very successful one. Although because of shift work and 24 hour opening not all of us meet each other weekly, the attitude of each member of staff needs to be one of support of all other members of staff so that the site can run as well as possible. Any problems or disputes should be brought to senior management swiftly to avoid any escalation, rumour or unpleasantness which may detract from the team running smoothly.
All staff issued with uniforms are expected to wear them and keep them clean and in good order. Staff should be tidy and smart at all times whether or not they are in contact with customers.